Printer setup
Install a compatible printer, connect it to the home network and make sure the computer can print.
Printers and email accounts are two of the most common sources of home technology frustration. I can help get them connected, configured and working with the computer you actually use.
Whether the printer has disappeared after a WiFi change or your email stopped working on a replacement computer, I can help trace the problem.
These problems often overlap. A new router can break the printer connection; a new computer can mean email needs to be set up again; an account password change can make an email program suddenly stop receiving messages.
Install a compatible printer, connect it to the home network and make sure the computer can print.
Set up scanning where supported and show you the simplest way to save a scan to the computer.
Add your personal email account to the computer and check that sending and receiving works.
Reconnect email, printers and related devices after a new computer, router or WiFi password change.
If several devices are disconnecting, or the printer stopped working after changing the router, it can make more sense to check the home network as a whole rather than repeatedly reinstalling the printer.
Tell me what is happening, what device is involved and where you are located.
For suitable jobs I come to your home, diagnose the problem and explain the practical options.
I explain what was done and anything important you should know before I leave.
Yes, if the printer supports WiFi and is compatible with your network. I can also reconnect the computers that need to print to it.
Yes. Where the printer or scanner supports it, I can set up scanning and show you a straightforward way to use it.
Yes. If you have the account password or recovery details available, I can configure the account and test sending and receiving.
I can help you work through the legitimate account-recovery options provided by your email service. Recovery depends on the information and recovery methods already attached to the account.
Often, yes. A router or WiFi change can leave the printer connected to the old network, so it may need to be reconnected and added back to the computer.
My focus is setup, connection and troubleshooting. If the printer has an internal mechanical fault, replacement or a specialist printer repairer may be the better option.
Call Chad and tell me what changed or what is no longer working.